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Privacy Policy – “BIOTOPE COMMUNICATION EDITION”
We place the utmost importance on the confidentiality of your information and any data we may have access to. BIOTOPE COMMUNICATION EDITION's objective, through all the services it offers, is to provide our users with an optimal experience while fully respecting their privacy.
Therefore, if we need to access certain personal information of our service users, it will be solely for the purpose of improving their user experience and satisfaction. We will always adhere to the principle of proportionality, which means accessing only limited information necessary for the use of our services.
The purpose of this privacy policy is therefore to inform you, in particular:
- Regarding the personal data we may collect,
- Regarding how we can use this information,
- Regarding all the rights you have in this matter.
1. What data do we collect?
We collect two types of data: (1) data that you provide to us and (2) data that is automatically collected as part of the use of our services.
(1) The data you provide to us: in order for you to be able to use the services of BIOTOPE COMMUNICATION EDITION optimally, you are asked to provide us with some of your information.
We collect your identification data when you wish to create a customer account on our e-commerce website and/or for any access to our services, particularly for placing orders (identity of individuals, delivery address, etc.). You may then be asked to provide us with your surname, first name, date of birth, postal address, email address , telephone number , billing information, and bank details, if applicable.
This data may be collected when you create your Customer Account, but also when you order products and services.
(2) Data we collect automatically: To ensure the proper functioning of our services and to allow us to continuously improve or measure them, we also collect other information about you. This information is collected automatically when you use our various services (you do not have to explicitly provide it, unlike the data you provide to us).
We will always strive to collect only the data necessary for the operation and improvement of our services. We have no intention whatsoever of collecting, and will constantly ensure that we do not collect, any data that is not necessary for these purposes, let alone any data that is prohibited. Therefore, we will never collect information related to origin, religion, sexual orientation, political opinions, health status, etc.
Specifically, the data collected is as follows:
• IP address
• The date and time of the request
• Time zone relative to Greenwich Mean Time (GMT)
• Content of the application (specific page)
• The amount of data transferred in each case
• Website from which you visited us (referrer URL)
• The type of browser and version used
• Operating system and its interface
• Language and version of the navigation software
2. How do we use the data we collect?
The data we collect allows us to both:
- To make available to you our various services for the creation of digital content, website creation, digital communication…;
- To improve our products/services and develop new ones;
- To ensure accounting and invoicing management;
- To inform you about our products/services, their evolution, new services and/or products offered and our commercial offers, through our personalized emails or calls;
- To contact you for market research purposes in order to provide you with tools tailored to your needs and expectations;
- To constantly adapt our services to your needs.
In any case, we will not use your data for purposes unrelated to the services we provide.
3. Can third parties access some of the data we collect?
We ensure that your data cannot be accessed by third parties other than the teams at BIOTOPE COMMUNICATION EDITION.
The personal information we collect is stored in a secure environment.
Our employees are also required to respect the confidentiality of your information.
To prevent unauthorized access or disclosure, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect online. These include the following measures:
• Access management (administrator, users)
Computer backup
• SSL digital certificate via let's encrypted
• Username / password
We undertake to do everything possible, within the limits of the measures identified above, to ensure that your information is secure, it being specified however that since no protection mechanism offers absolute security and that a degree of risk is always present and is inherent in the use of the internet as a vector for the transmission of personal data.
In the event of subcontracting, all the precautions we implement to preserve and secure your data will also be implemented by the third-party services we use.
4. Do we sell and/or rent the data we collect to third parties?
BIOTOPE COMMUNICATION EDITION does not sell or rent the data in its possession.
5. What are your rights regarding the data we collect?
Even if you have given us your consent to the collection of data used in connection with our services, you still have the option to:
- To access data concerning you;
- To modify this data at any time;
- To withdraw your agreement and no longer transmit certain information;
- To object to the processing of personal data concerning you.
Please be aware, however, that these different actions could have consequences on the proper execution of the services we offer.
6. What solutions do we offer for the protection and security of the data we collect?
We implement all the technical solutions at our disposal to ensure the security of the data we collect.
The third-party service providers we may use (subcontractors where applicable, particularly for the creation of certain digital content) also implement the most reliable security measures.
7. How long do we keep the data we collect?
We retain the data we have collected to provide you with better services. Therefore, as long as you use our services and/or products, your information will remain accessible to our teams. We may also retain your data after you no longer use our services and/or products, to allow you to continue using the services of BIOTOPE COMMUNICATION EDITION and to keep your user account (customer area) active, unless you decide otherwise.
In any case, we will never keep your information beyond what the regulations require of us and if you wish to delete your account or certain specific information that would still be in our possession (unless the regulations require us to keep certain information despite a deletion request).
8. How can you access and verify the information we have collected?
If you wish to exercise your right to information, access, rectification, objection or deletion of data concerning you that we may have collected, you could contact BIOTOPE COMMUNICATION EDITION as follows:
- By email: leclub@biotope.fr
- By mail: BIOTOPE COMMUNICATION EDITION (SAS), 30 Boulevard Maréchal Foch – 34140 MEZE
For each of your requests, you must be able to provide us with clear and verifiable proof of your identity (specifically by providing us with a copy of your identity card, passport, or any other means that would allow us to verify your identity). Please note that we will not be able to process your request if you cannot provide this clear and verifiable proof of identity, in order to prevent information in our possession from being disclosed to the wrong people.
For any complaint, you can contact the National Commission for Information Technology and Freedoms (CNIL), whose contact details are available on the website www.cnil.fr.
9. Do we record your browsing history via cookies?
General information:
To better understand the behavior of our users, we use cookies that record information about your computer's navigation on our site (the pages you have viewed, the date and time of viewing, etc.) which will be activated during your subsequent visits.
For your information, cookies are text files sent by your computer each time you visit our websites and are uniquely associated with your account or browser. The cookie requests permission to be placed on your computer's hard drive. After you accept it, the file is added, and the cookie allows us to analyze web traffic or lets you know when you visit a particular site. Cookies allow applications/websites to respond to you as an individual. The web application/website can tailor its operation to your needs, likes, and dislikes by gathering and remembering information about your preferences.
We use traffic cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our site to better meet customer needs. We use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website by allowing us to track which pages you find useful and which you don't. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them.
Cookie settings vary depending on your browser:
- For Internet Explorer ™: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-cookies,
- For Safari™: http://docs.info.apple.com/article.html?path=Safari/3.0/fr/9277.html,
- For Chrome™: http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647,
- For Firefox™: http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies,
- For Opera™: http://help.opera.com/Windows/10.20/fr/cookies.html.
However, deleting or configuring cookies may prevent you from fully enjoying the "BIOTOPE COMMUNICATION EDITION" website.
Use of technically necessary cookies:
We use technically necessary cookies to make our website easier to use and more efficient. Specifically, the following data is stored in cookies and transmitted to us:
Login information
Form data
Objections and consents to the processing of information
The legal basis for this data processing is Article 6 ( 1)(f) of the GDPR. The use of these cookies is intended to facilitate your use of our website. Certain functions of our website do not work without the use of these cookies and therefore could not be offered. Our legitimate interest in processing cookies arises from the aforementioned purposes. The cookies are deleted after the session ends (e.g., when you log out or close your browser) or after a specified period.
Use of technically unnecessary cookies:
In addition, we also use cookies that allow us to analyze the behavior of users who visit our website. Specifically, the following data is stored in cookies and transmitted to us:
Clickstream (this means we record the pages you have visited)
Search terms entered
Length of stay on the individual website
The legal basis for this data processing is Article 6 ( 1)(f) of the GDPR. The use of analytics cookies allows us to optimize our websites and tailor them to your needs. These purposes also justify our legitimate interest in processing this data.
Use of third-party cookies:
In addition to our own cookies, we also use third-party cookies on our website. Third-party cookies are those that are not stored by us, but by third-party providers on your computer. You will find further information on the scope and purpose of data processing, the corresponding legal basis, the storage period, and the options for objecting to and deleting third-party cookies in the explanation below:
Cookies used by Google Analytics (Audience Measurement):
Our website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your device, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will generally be transmitted to and stored by Google on servers in the United States.
However, if IP anonymization is activated on the website, Google will shorten users' IP addresses within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. IP anonymization is active on the website.
On our behalf, Google will use this information to evaluate how users use the website, to compile reports on website activity, and to provide us, as the website operator, with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The legal basis for this data processing is Article 6( 1 )(f) of the GDPR. Our legitimate interest arises from the aforementioned purposes.
Cookies used by YouTube:
This website uses YouTube, a video hosting and social media platform where users can upload, watch, comment on, rate, and share streaming videos. YouTube uses cookies to improve the services offered to users. The YouTube cookies used on our website are listed below:
IGPS: Registers a unique identifier on mobile devices to enable tracking based on GPS location – Expiration: 1 day
VISITOR_INFO1_LIVE: Attempts to estimate user bandwidth on pages with embedded YouTube videos. Expiration: 179 days
YSC: Registers a unique identifier to keep statistics on YouTube videos viewed by the user – Expiration: One session
yt- remote-cast-installed : Stores the user's video playback preferences for embedded YouTube videos – Expiration: session
yt- remote-connected-devices : Stores the user's video playback preferences for embedded YouTube videos – Expiration: persistent
yt – remote – device -id: Stores the user's video playback preferences for embedded YouTube videos – Expiration: persistent
yt – remote -fast-check- period – yt – remote -session-app – yt – remote -session- name : Stores the user's video playback preferences for embedded YouTube videos. Expiration: session
Cookies used by AddThis :
_ at.hist .# : Used by the AddThis social sharing platform to store the user's AddThis sharing widget usage history – Expiration: persistent
__ atuvc : Updates the social sharing feature counter for a website – Expiration: 1 year
__ atuvs : Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, AddThis – Expiration: 1 day
_ at.cww : Used by the AddThis social sharing platform – Expiration: persistent
at - rand: Used by the AddThis social sharing platform . Expiration: persistent
IOC: Geolocation is used to help providers determine the geographic location (at the state level) of users sharing information. - Expiration: 1 year
UVC : Detects how many times the AddThis social sharing service encounters the same user – Expiration: 1 year
Xtc : Saves user-shared content via social media – Expiration: 1 year
Cookies used by the DoubleClick platform :
IDE: Used by Google DoubleClick to record and report a website user's actions after viewing or clicking on one of the advertiser's ads, in order to measure effectiveness and present targeted ads to the user – Expiration: 1 year
test _cookie : Used to check if the user's browser accepts cookies – Expiration: 1 day
Shelf life and additional information:
All personal data we collect during your visit, through the use of cookies, will be automatically deleted as soon as the purpose for which it was collected has been fulfilled. Session data is saved only until your visit ends (when you leave or close the website).
Please note that in any event, information from cookies will not be kept by us for more than a maximum period of THIRTEEN (13) months.
10. Rights of the persons concerned
Under the GDPR, you are considered a data subject if we process personal data relating to you. For this reason, you can exercise various data subject rights listed in the GDPR. These include the right of access (Article 15 of the GDPR), the right to rectification (Article 16 of the GDPR), the right to erasure (Article 17 of the GDPR), the right to restriction of processing (Article 18 of the GDPR), the right to object (Article 21 of the GDPR), the right to lodge a complaint with a supervisory authority (Article 77 of the GDPR), and the right to data portability (Article 20 of the GDPR).
11. Contact us by phone
If you contact us by telephone, we will use the information you provide for the purpose for which you contacted us. Depending on the content of your inquiry, the legal basis for data processing is Article 6( 1 )(b), (f), or (a) of the GDPR. We will delete the data you provide during the telephone call once the respective purpose has been fulfilled. If our telephone call relates to an existing contract or a contractual request, please also refer to our data protection information regarding the product in question. This data protection information is available here.
12. Processing of your data based on legal requirements
If we are subject to legal obligations that necessitate further processing of your data, we will also process your data for the purposes provided for by law. The legal basis for this data processing is Article 6( 1 ) (c) of the GDPR in conjunction with the regulations containing the corresponding legal obligation.
13. Processing of your data based on your consent
The data will also be processed if and to the extent that you have given your consent to the data processing in accordance with Article 6, paragraph 1 a) of the GDPR. The purposes of the data processing are determined by the respective consent.
14. When I use links, what do I need to consider from a data protection perspective?
Our website may contain links to other providers to which our data protection policy does not apply. We therefore accept no responsibility for the use of these links. Furthermore, our website receives user data from third-party sources, including advertising sources.
Indeed, once you have used these third-party links to leave our site, you acknowledge that we have no control or authority over these third-party websites. Therefore, we cannot be held responsible for the protection and confidentiality of the information you provide when visiting these sites, which are not governed by this privacy policy. This policy applies only to the website https://leclub-biotope.com/fr/ and any sites hosted under the domain name "BIOTOPE COMMUNICATION EDITION" and its subdomains, if applicable. We therefore encourage you to exercise caution and review the privacy policy applicable to each of these sites.
Finally, we inform you that we collect certain information through log files and cookies. This mainly includes the following information:
IP address
• Operating system
Pages visited and search queries
• Connection time and date
• Volume of data backed up
• Backup frequency
• Anonymized identifiers of modified files
Using such files allows us to perform the following actions:
• Improved service and personalized welcome
• Personalized consumption profile
Order tracking
Statistics
15. How long is my data kept?
All personal data we collect during your visit, through the use of cookies, will be automatically deleted as soon as the purpose for which it was collected has been fulfilled. Session data is saved only until your visit ends (when you leave or close the website).
16. What applies to data on minors?
We strongly encourage parents to supervise their minor children's online activities. Minors should not provide us with any personal data. We do not knowingly request or process the personal data of minors.
17. What are my rights regarding my data?
Regarding the processing of your personal data, you have the right, pursuant to Article 15 of the GDPR, to request information about the personal data concerning you that we process. Furthermore, you have the right to have your data rectified pursuant to Article 16 of the GDPR, or to have it erased pursuant to Article 17 of the GDPR, and to restrict its processing pursuant to Article 18 of the GDPR. In addition, pursuant to Article 20 of the GDPR, you have the right to receive the personal data you have provided in a structured, commonly used, and machine-readable format.
18. RIGHT TO OBJECT ART. 21 GDPR
If we process your data based on legitimate interests (Art. 6 para. 1 f GDPR) or to perform a task carried out in the public interest (Art. 6 para. 1 e GDPR), and if there are grounds relating to your particular situation that object to this processing, you have the right to object to this processing pursuant to Art. 21 para. 1 GDPR. If you object, we will no longer process your data for these purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have a right to object – without restriction – in accordance with Article 21 paragraphs 2 and 3 of the GDPR to any type of processing for direct marketing purposes.
You can submit your objection at any time without having to follow any specific form. For optimal processing, please use the following contact details:
leclub@biotope.fr
Please note that you can only implement your objection to the use of tracking procedures on our website yourself. It is not technically possible to do this centrally. For each tracking procedure where you must implement the objection yourself, we have attached a statement above.
19. Can I revoke my consent?
If we process your data based on the consent you have given us, you have the right to withdraw your consent at any time. Your data will then no longer be processed for the purposes covered by the consent. Please note that the legality of the data processing that took place before the withdrawal is not affected by the withdrawal. Please send your withdrawal request to:
BIOTOPE COMMUNICATION EDITION 30 BOULEVARD MARÉCHAL FOCH – 34140 MEZE
Or by email to:
leclub@biotope.fr
20. Do I have to provide the data or is its provision necessary for the conclusion of the contract?
With the exception of data technically necessary for displaying our website, any data you provide is voluntary. If this is not the case in exceptional circumstances, it will be explicitly stated at the appropriate time in this declaration.
21. Will my data be used for automated decision-making? And if so, how will this be done and what are the consequences for me?
No, there is no automated decision-making.
22. Changes to our Privacy Policy:
The most current version of this Privacy Policy governs the use of your information by BIOTOPE COMMUNICATION EDITION and will always be accessible from our Website.
We reserve the right to modify it at any time in order to develop, update and improve it.
BIOTOPE COMMUNICATION EDITION reserves the right to modify this privacy policy by updating this page.